Support

Email us

Write to hello@oneresume.ai. Send it from the email address on your OneResume account so we can find it. For a problem with an AI assistant, tell us which one (ChatGPT, Claude, Grok or another) and roughly when it happened.

Connecting ChatGPT, Claude or Grok

Setup steps for each assistant are on Connect your AI. Once you're signed in, MCP for Claude & ChatGPT shows whether your assistant is connected and lists every app that has access.

If something isn't working:

• The assistant can't see OneResume. Start a new chat and pick OneResume (in ChatGPT, type @ and choose it). If you added OneResume to ChatGPT as a custom MCP server, refresh or re-add it after we release new tools: ChatGPT keeps the tool list from when you added it.
• The connection stopped working. Remove OneResume from your assistant, add it again with https://oneresume.ai/api/mcp, and approve on the OneResume screen that opens.
• A tool says your plan doesn't include it. Assistant access comes with the Pro, Pro+ and Career Coach plans. See Pricing.
• You want to disconnect an assistant. Open MCP for Claude & ChatGPT and click Disconnect. Access ends right away.

Privacy and your data

What a connected assistant can read and change is listed in the AI assistants section of our Privacy Policy. See also the full Privacy Policy and Terms of Service.

Account and billing

Manage your plan and payment method in Settings. For anything else, email hello@oneresume.ai.